Privacy Policy

Effective Date: August 19, 2026

Last Updated: August 19, 2026

At Piedmont Plastic Surgery & Dermatology, we are committed to protecting your privacy and ensuring the security of your personal information. Your data will not be transferred to external organizations. We prioritize your privacy and adhere to strict data protection standards. This Privacy Policy explains how we collect, use, and protect your personal information, your rights regarding your data, and how to exercise them. By using our website and providing your phone number, you agree to the terms outlined in this Privacy Policy.

1. Data Collection

We collect the following personal information when you submit your details on our website:

• Contact Information: Name, email address, and phone number.
• Website Interactions: Information about your activity on our site (e.g., pages visited).

2. Data Usage

The information we collect is used for:

• Communication: Sending Customer Care SMS messages related to appointments, inquiries, or services you requested.
• Customer Support: Responding to your inquiries or requests.
• Appointment Updates: Providing notifications about changes or updates to services and scheduled appointments.
• Surveys: Requests for feedback about provided services

Your phone number and SMS consent will not be shared with third parties or affiliates for marketing purposes.

3. Data Protection

We implement the following measures to protect your personal information:

• Secure storage of all data on encrypted servers.
• Limited access to personal data by authorized personnel only.
• Routine monitoring for vulnerabilities and potential security threats.

4. User Rights

You have the right to:

• Access Your Data: Request a copy of the personal data we have collected.
• Request Deletion: Ask us to delete your personal data from our records.
• Modify Information: Update or correct inaccurate data.
• Opt-Out: Withdraw consent for receiving SMS communications (see Section 6 for details).

To exercise these rights, contact us at (704) 542-2220.

5. Opt-In and Opt-Out for SMS Communications

Opt-In: By submitting your phone number, you consent to receive Customer Care SMS communications related to appointments, updates, and other relevant information.

Opt-Out: To stop receiving SMS messages, reply "STOP" to any message you receive. You may also contact us directly to opt-out.

6. Types of SMS Communications

If you provide consent, you may receive Customer Care SMS communications such as:

• Appointment Reminders: Notifications about scheduled appointments.
• Service Updates: Information regarding inquiries you have submitted.
• Surveys: Request for feedback on your chosen services

Message frequency may vary, and standard message and data rates may apply.

7. Standard Messaging Disclosures

To opt-out of SMS messages, reply "STOP" to any message.

For further assistance, reply "HELP" to any message or contact us at 704-542-2220.

8. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or SMS, or by posting the updated policy on our website with a revised effective date.

9. Accessibility

This Privacy Policy is prominently displayed on our website for easy access. If you have difficulty accessing this policy, please contact us for assistance.

Contact Information

For privacy-related inquiries, please contact us at:

Phone: 704-542-2220