Duties, responsibilities and activities may change at any time with or without notice. Additional responsibilities may be required as deemed necessary by you supervisor. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

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 Histotech / Mohs Tech

Click here to submit your resume to the Gastonia/959 Cox Road office

Reports To:  Laboratory Manager. 

Certification: Certified or eligible
Position Type: Non-Exempt
Hours: As required by Manager

Qualifications:    

  1. HT (ASCP) or HTL (ASCP), preferable (eligible)
  2. Associate’s/Bachelor’s degree from an accredited university, preferable
  3. Previous histology and/or Mohs lab experience
  4. Must meet the current CLIA guidelines for grossing and high complexity testing (if grossing)

Compensation: Salary commensurate with experience.

Knowledge:

  1. Knowledge of routine and specialized techniques in Histopathology
  2. Knowledge of frozen techniques, prefer prior knowledge in Mohs sectioning
  3. Knowledge of Standard Precautions, Chemical Hygiene Plan, and all information contained in Procedure Manuals.
  4. Must be able to communicate, and read/write English.

Skills:

  1. Must have manual dexterity and motor coordination.
  2. Attention to detail.
  3. Must be precise when performing technical tasks.
  4. Effective interpersonal skills, both in person and on the telephone.
  5. Able to work independently without constant supervision at times
  6. Utilizes proper time management to complete tasks

Working Environment: Exposure to chemicals and fumes (Safety Data Sheets available).
Travel will be required at times in between sites 

Physical Demands: May involve sitting at microtome or standing at a cryostat for extended periods of time and occasional lifting of small loads.  

Responsibilities: 

  • Collect and document receipt of specimens for the laboratory.
  • Accession and set up specimens for next steps/processing as outlined in the procedure manual.
  • Document and return rejected specimens.
  • Knowledgeable in the use of all laboratory equipment, according to the manual instruction.
  • Conforms to all grossing procedures when assigned the task of grossing for staff meeting the requirements to perform high complexity testing per CLIA (histology/derm lab only). This is to include any special instructions or special procedures such as Alopecia or physician requests.
    (Note: Grossing will not be performed in the Mohs lab:  Specimens will be set up for the case with inking and processed on the cryostat per protocol, but tissue is grossed by the Mohs surgeon to determine number of pieces and inking placement and recording size of the tissue)
  • Able to embed specimen ensuring proper orientation, and maintain proper QC standard throughout the daily routine.
  • Proficient in tissue sectioning, adhering to the pathologists’ or Mohs surgeons’ specifications to produce high quality stained slides for diagnosis.
  • Knowledgeable in the routine and special staining of slides.  Examines slides under the microscope to ascertain satisfactory result.
  • Able to operate a microtome or cryostat to produce quality slides by the Histology or Mohs technique according to the provider’s specifications.  
  • Coverslip and label slides accurately.
  • Ensures all blocks and slides are correctly labeled and match all case information. Distributes cases according to the designated work flow.
  • Able to troubleshoot and determines when prescribed techniques or equipment should be modified to meet required quality standards.
  • Responsible for preparation of solutions and maintenance of equipment. Maintains quality records. Keeps accurate counts of work performed.
  • Disposes of chemicals and hazardous waste according to appropriate procedure
  • Maintain a neat and orderly laboratory
  • Assist laboratory manager with QC, QA and all CLIA compliance while notifying manager of any issues or service needs for the equipment.

Additional Tasks:  May require assisting or covering in the Histology or Mohs dermatology laboratory as assigned by the lab manager/supervisor and when available to help with all tasks excluding grossing techniques or high complexity testing (unless the training and education has been satisfied for those tasks and has been delineated in the procedure manual). 

Note: 
This description is intended to indicate the task and level of work difficulty that will be required of the position title. It is not intended to limit the supervisor to assign, modify or direct the staff members under his or hers supervision. The use of a particular expression or illustration of described duties shall not be held in exclusion

Insurance Verification

Click here to submit your resume to the Huntersville office

Reports To: Administrative Supervisor  

Education & Experience: High school diploma or GED required.  Certifications or attended classes in Medical office Assistant or Insurance Verification preferred. Must have at least 1 year experience in fast paced business office. Medical office experience is preferred. Will consider other combinations of work experience and settings with customer service background.

Job Summary: Obtains patient eligibility information and verifies insurance coverage for new and existing patients. Will coordinate with other staff to ensure timely processing of verifications. Will verify deductibles and co-pays when necessary. Will process a high volume of new patient referrals and existing patient authorizations daily. 

Working Conditions: Works in a fast-paced, well-lit, comfort controlled medical office. Work may be stressful.  Interaction with others may be constant and interruptive. Occasional irregular hours. Frequent exposure to communicable disease, toxic substances, medical preparations, and other conditions common to a clinic environment.

Physical Demands: Requires sitting, data entry, and viewing computer screens for long periods of time; also stooping, bending, and stretching. Occasional lifting. Requires understanding of payer requirements, electronic verification thru the Practice Management System, operate a key board, calculator, telephone, copier, fax, and other office equipment as necessary. Vision should be correctable and hearing within a range discernible to telephone/paging contacts.

Performance Requirements: Knowledge of business office procedures. Possess good written and verbal communication skills. Ability to speak to patients and answer the telephone in a professional manner. Must read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with physicians, patients, employees, and public.  Always presents a professional image. Ability to do detailed and accurate work. Utilize time management skills. Recognize, evaluate, solve problems, and correct errors. Maintain productivity and work independently.  Will require demonstrated proficiency in Microsoft Office products and ability to use electronic medical records system. Will work on headset and computer for multiple hours at a time. Must have demonstrated ability to interact with diverse groups of people and to quickly change priorities as needed. 

Essential Functions: 

  • Responsible for the pre-verification of insurance for patients prior to visit for all providers and work-in appointments per policy.
  • Works with administrative staff to ensure that all patient insurance information is entered correctly.
  • Ensures insurance coverage via the Mod Med Practice Management system, payer websites or phone conversations with the payer to resolve any issues with coverage and escalates any issues to a supervisor.
  • Follows up on all Mod Med insurance alerts to ensure payers are identified correctly.  
  • Obtain authorizations from PCP if needed and enter authorizations in patient’s account, verify Insurance Surgical Benefits and obtain pre-certification for patients having surgery.
  • Will call patients for insurance information when we are unable to obtain at the time the appointment is made
  • Conduct pre-procedure calls to patients to inform them of deductibles or high account balances or any other monies owed.
  • Accurately document all amounts owed for collection at patient check-in. 


Additional Comments: This full time position requires someone who can lift 25 lbs or more and can have the flexibility to arrive at 8:00AM to open and/or be the closer in the evenings after the last patient leaves.

Medical Assistant

Click here to submit your resume to the Denver office

Click here to submit your resume to the Blakeney office

Click here to submit your resume to the Cotswold office

Click here to submit your resume to the Shelby office

Report To: Clinical Supervisor/Site Manager

Education & Experience: Certification or license as a healthcare professional, Medical Assistant, Nurse Aide or Surgical Technician, required. Maintaining professional certification is an expectation of the job and a requirement to work. If not already certified, obtaining and maintaining credentials may be a condition of hire and would then become a subsequent job requirement.

Job Summary: Work directly under the supervision of the Physician and Clinical Supervisor. Assist physician in examinations and procedures, in addition to functioning as a medical scribe in the electronic medical record. Reinforces and provides verbal and written patient education, as needed, in direct reflection of Physician orders. Responsible for maintaining clean, well equipped exam and or procedure rooms.

Working Conditions: Works in a fast-paced, well-lit, comfort controlled medical office. High traffic area. Work may be stressful. Interaction with others may be constant and interruptive. Occasional irregular hours. Frequent exposure to communicable disease, toxic substances, medical preparations, and other conditions common to a clinic environment.

Additional Responsibilities: Performs other tasks as deemed necessary by Physician/Physician Assistant and the Clinical Supervisor/Site Manager.

Essential Functions:

  1. Escort patients from waiting room to the exam/procedure room in a timely and courteous manner, then confirms patient identity, obtains vital signs, and verifies and updates medical history.
  2. Assist Physician with various procedures and examinations.
  3. Maintain exam procedure rooms and inventory in orderly fashion according to 5S principles.
    Routine stocking of supplies according to par levels, proper dating and initialing of all opened
    supplies mandatory.
  4. Cleans, sterilizes, and stocks all instruments according to accepted office guidelines, OSHA, and AAAASF regulations.
  5. Verifies and documents all prescriptions as directed by Physician.
  6. Provide test results and follow-up instructions to patients as directed by Physician.
  7. Performs assigned patient care, under the supervising provider, which may include: dressing
    changes, bandaging suture removals, and the administration of local anesthesia injections.
  8. Acts as a medical scribe in the electronic medical records systems to accurately record: detailed medical history, vital signs, review of systems, chief complaints, exams, diagnoses and plans, along with prescriptions, pathologies, procedures, and provider orders. Active listening and verification of accurate entry of all medical information required. Providing accurate history to provider prior to every visit, as well as assisting in the exam room while scribing required.
  9. Collaborates with team to complete prior authorization paperwork, lab and pathology result entry, as well as return all phone calls, with proper documentation, in a timely manner.
  10. Maintains patient confidentiality at all times according to HIPAA guidelines.
  11. Engages in active participation of documenting all required components of meaningful use. Will implement all changing documentation needs for meaningful use in a timely manner.
  12. Completes specimen collection and double-verification according to pathology collection policy protocol.
  13. Ensures compliance with OSHA, HIPAA, and AAAASF regulations.
  14. Cross-training to competently work in all aspects of the clinic, including the opposite specialty, is expected and required.
  15. Travel to work at any of the other practice locations is required at times.

NOTE: Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time and with or without notice.

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Registered Nurse

Click here to submit your resume to the Charlotte/Blakeney office

Click here to submit your resume to the Gastonia 959 Cox RD office

Reports To: Clinical Supervisor

Education & Experience: Graduate of an accredited School of Nursing. A current RN licensure or temporary license as a Registered Nurse in the state in which you work or reside. Basic Life Saving for healthcare provider and Advanced Cardiac Life Saving certification in accordance with the American Heart Association is required. A minimum one year OR experience is preferred. Proficient skills in venous access and critical thinking are required.

Job Summary: Provides professional nursing care through skillful assessment, planning, implementation and evaluation in accordance with clinic procedures, policies and protocols under the direct supervision of the nurse leader. 

Working Conditions: Work in a fast paced, well-lit, culturally competent healthcare clinic/ accredited surgical facility. Occasional, extended hours may be necessary to meet the demands of daily operations and patient flow. Inherent risks of exposure to communicable disease, toxic substances, and other conditions common to the healthcare clinic environment exists.

Physical Demands: Requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift and support the weight of 50 lbs. in handling patients, medical equipment and supplies. Must be fluent in English. Intact sense of sight, hearing, smell and touch including finger dexterity. Vision should be correctable and hearing discernible to telephone/paging contacts. Must be able to respond quickly to changes in patient’s condition.

Performance Requirements: Provides professional nursing care through strong assessment skills, planning, implementation and evaluation in accordance with the clinic procedures and or protocols under the supervision of the nurse leader. Strong critical thinking skills and anticipatory skills are required. Ability and knowledge to collect process and document pertinent data. Employs strategies to promote health and a safe environment. Delegates components of care to the appropriate healthcare workers in accordance with the applicable legal/regulatory or policy specific principles. Integrates evidence and research findings into practice whereby contributing to quality nursing practice. Communicates effectively in all areas of practice. Collaborates effectively with the healthcare consumer, family and others in the continuum of nursing practice.

Essential Functions: Patient Care. Responsible for assisting the physician in the care of patients to assure optimal outcomes through performance expectations and patient flow including but not limited to the perioperative environment.

Surgical Technician

Click here to submit your resume to the Charlotte/Blakeney office

Click here to submit your resume to the Huntersville office

 Click here to submit your resume to the Blakeney office

Reports To: Clinical Supervisor

Education & Experience: Must be certified from a surgical technician program. A minimum of one year of related clinical experience required.

Job Summary: Assists in operations, under the supervision of surgeons, registered nurses, or other surgical personnel. May help set up operating room, prepare and transport patients for surgery, adjust lights and equipment, pass instruments and other supplies to surgeons and surgeon’s assistants, hold retractors, cut sutures, and help count sponges, needles, supplies, and instruments.

Working Conditions: Works in a fast-paced, well-lit, comfort controlled medical office. High traffic area. Work may be stressful.  Interaction with others may be constant and interruptive. Occasional irregular hours. Frequent exposure to communicable disease, toxic substances, medical preparations, and other conditions common to a clinic environment.

Physical Demands: Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Involves substantial standing and walking. Vision should be correctable and hearing discernible to telephone/paging contacts.

Essential Functions: Responsible for performing second assist functions for surgical intervention, preparing supplies and equipment. Prepare specimens for lab and requesting exams as required. Transport patients to and from surgery suite and individual rooms. Performs in-room surgical scrub duties. Maintain sterilizing equipment, assisting with O/R set-up, etc. Provide tray set-ups and designated extra instruments for all surgical procedures. Prepare, wrap and sterilize instruments, supplies and equipment as appropriate. Effectively work with surgeon and clinical staff during procedures. Prepare operating area safely and in an organized manner. Assist RN with instrument counts. Ensure compliance with AAAASF regulations in surgical suite. Ensure compliance with OSHA and HIPAA regulations. Assists in preparation of surgical procedures by anticipating needs of physician and patient. Demonstrates working knowledge of care and handling specimens, surgical instruments, supplies and equipment. Selects the appropriate supplies and equipment in a cost effective manner.

Appointment Scheduler

Click here to submit your resume to the Gastonia/937 Cox Road office

Report To: Administrative Supervisor/Site Manager

Education & Experience: High school diploma or GED required. Completion of courses in medical terminology, business, math, English, typing, and computer classes highly desirable.

Job Summary: Our team members are part of an environment that fosters health for all. We are driven to create a welcoming and professional environment. The patient check in/out staff members will consistently provide exemplary customer service while proactively executing all front office administrative duties. It is the responsibility of every Piedmont Plastic Surgery & Dermatology team member to deliver a world class patient experience to every person, every encounter every time.

  • Maintains a timely greeting and scheduling of patient appointments.
  • Process all incoming calls.
  • Schedule/Reschedule appointments.
  • Keeping providers schedule full by consistently checking schedules; filling canceled appointments and accommodating work in patients.  

Experience: Highly prefer one year of office experience in a medical office. Will consider other combinations of work experience and settings.     

Working Conditions: Works in a fast-paced, well-lit, comfort-controlled medical office. High traffic area. Work may be stressful.  Interaction with others may be constant and interruptive. Occasional irregular hours. Frequent exposure to communicable disease, toxic substances, medical preparations, and other conditions common to a clinic environment.

Physical Demands: Requires sitting, data entry, and viewing computer screens for long periods of time; also stooping, bending, and stretching. Occasional lifting. Requires manual dexterity sufficient to type 40 wpm, operate a keyboard, calculator, telephone, copier, fax, and other office equipment as necessary. Vision should be correctable and hearing within a range discernible to telephone/paging contacts.

Essential Functions: 

  1. Exemplify caring and compassionate customer service to create an excellent patient experience
  2. Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations.
  3. Demonstrate critical thinking skills and decisive judgement in an often hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision.
  4. Manages patient scheduling, insurance documentation, and arrival and/or departure desk activities according to standards and policies ensuring accuracy and an outstanding patient experience.
  5. Enters and maintains confidential and accurate patient information including patient insurance, billing and payment information throughout the patient encounter.
  6. Ensures all payments and estimates are accurately explained to the patient before the appointment. 

Performance Requirements: Knowledge of business office procedures. Possess good written and verbal communication skills. Ability to greet patients and answer the telephone in a professional manner. Must read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with physicians, patients, employees, and public.  Always presents a professional image. Ability to do detailed and accurate work. Utilize time management skills. Recognize, evaluate, solve problems, and correct errors. Maintain productivity and work independently.

Scheduler I:  Two weeks of training, ability to make general appointments, cancel & reschedule appointments, know how to enter & archive insurances, answer incoming calls, search & enter new patients.

Scheduler II:  All of Level I along with filling cancellations, learn different provider preferences, identify scheduling errors & correct them, knowledge of participating insurances, check faxes & voicemails, create quotes.

Scheduler III:  All of Level I & II along with scheduling of Mohs procedure, scheduling for plastics, blu light (PDT) scheduling, schedule for multiple providers, and notice/discuss billing questions and/or issues.

NOTE: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. 

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Patient Service Representative

Click here to submit your resume to the Huntersville office

Click here to submit your resume to the Hickory Building 200 office (bilingual preferred)

Reports To: Administrative Supervisor

FLSA STATUS: Non-Exempt

Education & Experience: High school diploma or GED required. Completion of courses in medical terminology, business, math, English, typing, and computer classes highly desirable.

Working Conditions:Our team members are part of an environment that fosters health for all. We are driven to create a welcoming and professional environment. The patient service representative staff members will consistently provide exemplary customer service while proactively executing all front office administrative duties. It is the responsibility of every Piedmont Plastic Surgery & Dermatology team member to deliver a world class patient experience to every person, every encounter every time.
Works in a fast-paced, well-lit, comfort-controlled medical office. High traffic area. Work may be stressful. Interaction with others may be constant and interruptive. Occasional irregular hours. Frequent exposure to communicable disease, toxic substances, medical preparations, and other conditions common to a clinic environment

Physical Demands: Requires sitting, data entry, and viewing computer screens for long periods of time; also stooping, bending, and stretching. Occasional lifting. Requires manual dexterity sufficient to operate a key board, calculator, telephone, copier, fax, and other office equipment as necessary. Vision should be correctable and hearing within a range discernible to telephone/paging contacts.

Performance Requirements: Knowledge of business office procedures. Possess good written and verbal communication skills. Ability to greet patients and answer the telephone in a professional manner. Must read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with physicians, patients, employees, and public. Always presents a professional image. Ability to do detailed and accurate work. Utilize time management skills. Recognize, evaluate, solve problems, and correct errors. Maintain productivity and work independently.

Essential Functions: Maintains a timely greeting, registration, and flow of patients to physicians when they are checking in or out for their scheduled appointment.

  • Exemplify caring and compassionate customer service to create an excellent patient experience
  • Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations.
  • Demonstrate critical thinking skills and decisive judgement in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision.
  • Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and policies ensuring accuracy and an outstanding patient experience.
  • Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout the patient encounter.
  • Ensures all payments are accurately collected and documented. 

Check in/out level I:  2 weeks training, scan insurance cards, review updated & new paperwork along with making changes for them in EHR system, collect and post copayments, arrive and check in patients in EHR system, enter insurance information & have verified, search & enter new patients, knowledge of how to enter & archive insurances. Collect & post cosmetic payments, deductibles & coinsurance, schedule follow up appointments, process care credit, electronic check payments, enter Alle & Aspire coupons/points,.

Check in/out level II:  All of level I along with being able to post & collect payment for products, ability to check faxes & voicemails, understanding insurances eligibilities, collect payments for current balances owed and able to create quotes for patients.

Check in/out level III:  All of level I & II along with being able to open the office and/or close the office, ability to check patients out and in, schedule appointments accurately, identify scheduling errors & correcting them, knowledge of participating insurances, ability to notice and discuss billing questions and/or issues with the patient, and be able to schedule blu light (PDT) appointments for patients.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. 

Note 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Check-In/Check-Out (bilingual)

Click here to submit your resume to the Cotswold office

Report To: Administrative Supervisor

Education & Experience: High school diploma or GED required. Completion of courses in medical terminology, business, math, English, typing, and computer classes highly desirable. Highly prefer one year of office experience in a medical office. Will consider other combinations of work experience and settings

Job Summary: Our team members are part of an environment that fosters health for all. We are driven to create a welcoming and professional environment. The patient check in/out staff members will consistently provide exemplary customer service while proactively executing all front office administrative duties. It is the responsibility of every Piedmont Plastic Surgery & Dermatology team member to deliver a world class patient experience every person, every encounter every time.

Working Conditions: Works in a fast-paced, well-lit, comfort controlled medical office. High traffic area. Work may be stressful. Interaction with others may be constant and interruptive. Occasional irregular hours. Frequent exposure to communicable disease, toxic substances, medical preparations, and other conditions common to a clinic environment.

Physical Demands: Requires sitting, data entry, and viewing computer screens for long periods of time; also stooping, bending, and stretching. Occasional lifting. Requires manual dexterity sufficient to operate a key board, calculator, telephone, copier, fax, and other office equipment as necessary. Vision should be correctable and hearing within a range discernible to telephone/paging contacts.

Performance Requirements: Knowledge of business office procedures. Possess good written and verbal communication skills. Ability to greet patients and answer the telephone in a professional manner. Must read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with physicians, patients, employees, and public. Always presents a professional image. Ability to do detailed and accurate work. Utilize time management skills. Recognize, evaluate, solve problems, and correct errors. Maintain productivity and work independently.

Essential Functions: Maintains a timely greeting, registration, and flow of patients to physicians. Exemplify caring and compassionate customer service to create an excellent patient experience. Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations. Demonstrate critical thinking skills and decisive judgement in an often hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision. Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and policies ensuring accuracy and an outstanding patient experience. Enters and maintains confidential and accurate patient information including patient insurance, billing and payment information throughout the patient encounter. Ensures all payments are accurately collected and documented.

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Clinical Supervisor

Click here to submit your resume to the Cotswold office

Report To: Director of Nursing

Education & Experience: RN Preferred. Graduate of an accredited School of Nursing with Current RN licensure or temporary license as a Registered Nurse Petitioner in the state in which you work or reside. If declaring a national license compact state, your prior state of residency. Current Basic Life Saving certification for healthcare provider status in accordance with the American Heart Association required. Advanced Cardiac Life Saving certification is required in all surgery facilities.

Job Summary: Serves as a nurse leader whereby demonstrating strong assessment, planning, implementation and evaluation skills in accordance with regulatory and clinic procedures, policies and protocols. Assists in direct patient care as needed. Responsible for staff development and supervision of staff RNs, Surgical Technologists and Medical Assistants. Excellent communication skills in a multidisciplinary and multigenerational workforce. Additional duties include efficient use of resources, budgeting, quality assurance and process improvement. Compliance oversight for specific regulatory agencies including local and state mandates including but not limited to AAAASF accreditation mandates at applicable locations. Sustains and fosters a culture of patient confidentiality and protection of healthcare information as mandated by the Healthcare Information Privacy Accountability Act.

Job Relations: Supervises other clinical personnel including Licensed Practical Nurses, Medical Assistants, Certified Nursing Assistants, Surgical Technologist, Registered Nurses.  The supervision of multiple offices may be required and will include travel. 

Working Conditions: Work in a fast paced, well-lit, culturally competent medical office/ambulatory surgery center. Occasional, extended hours may be necessary to meet the demands of daily operations and patient flow. Inherent risks of exposure to communicable disease, toxic substances, and other conditions common to the healthcare clinic environment exists. Must have a valid driver’s license as this position requires travels between offices.

Physical Demands: Requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift and support the weight of 50 lbs. in handling patients, medical equipment and supplies.  Must be fluent in English.  Intact sense of sight, hearing, smell and touch including finger dexterity.  Vision should be correctable and hearing discernible to telephone/paging contacts. Must be able to recognize and respond quickly to changes in patient’s condition.

Performance Requirements: Strong critical thinking skills and anticipatory skills are required.  Ability and knowledge to collect process and document pertinent data.  Employs strategies to promote health and a safe environment.  Delegates components of care to the appropriate healthcare workers in accordance with the applicable legal/regulatory or policy specific principles.  Integrates evidence and research findings into practice whereby contributing to quality nursing practice.  Communicates effectively in all areas of practice.  Collaborates with the healthcare consumer, family and others in the continuum of nursing practice.

Essential Functions: 

  • Direct supervision of AAAASF guidelines
  • Performs and documents periodic staff huddles and educational in-service
  • Ongoing responsibility to learn and understand all pertinent information affecting job role and the advancement of patient care.
  • Maintains patient confidentiality.
  • Demonstrates accurate, detailed, and timely documentation via the Electronic Medical Record
  • Charts in EMR/paper logs as appropriate.
  • Monitors drug samples and sales people.
  • Assures drug reps do not stock unassisted
  • Maintains an orderly drug shelf
  • Disposes of expired drug samples
  • Responsible for making sure crash cart is maintained/stocked/ and operational
  • Maintains a clean and safe work area.
  • Remains in compliance with OSHA-Bloodborne Pathogen Standard guidelines including universal precautions, personal protective equipment, and environmental standards, etc.
  • Remains in compliance with OSHA/Hazardous Communication Standard guidelines and Clinic Laboratory Improvement Act Standards.
  • Photographs the patient's conditions as requested by physician.
  • Prepares and maintains an adequate supply of sterile packs and instrumentation.
  • Ensure ample supply of liquid nitrogen to meet the demand of the clinic.
  • Assures exam/procedure rooms are clean, orderly and stocked according to established PAR levels
  • Performs other duties as requested.

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